Roles across campus services and hospitality, alongside the data work I build on my own time.
Associated Students UCLA
As a Customer Service Representative for Associated Students UCLA, I handled customer transactions and helped people quickly resolve whatever they came in for. During busy shifts I ran food orders and kept wait times down while the line kept moving.
Legoland California
At Legoland California I worked as a Resort Operations Associate through the busy summer season, helping thousands of guests a day. I operated attractions and managed the flow of long queues while following safety procedures.
I also handled guest questions and concerns in the moment, working to keep the experience positive even when things got hectic.